Our Top 5 Tips - Information for New Residents

1 - Keep up to date We send out monthly updates with key information for our residents. You can sign up here. Also, follow us on social media for the latest important updates. 2 - Garden waste Sign up for our Garden Waste collection service here: ww...

Residential Bin Recycling resources for schools - Greener schools programme

The Environmental Services team have created a suite of resources for Key Stage 2 and 3 teachers to engage their class with recycling, teaching them how to do it properly and why in a fun and interactive way. KS2 Resources There are two versions of t...

Open Portal - Advice and Benefits

The Open Portal gives you secure access to your benefits information, including details of entitlements and awards. There’s also an option to receive electronic notifications. The system is free to use and means that your future benefit notificatio...

Greener - Cleaner, Safer, Greener

We're making our district even greener with a focus on: reducing littering in parks and green spaces reducing anti-social behaviour in parks and green spaces  increasing recognition of the parks and green spaces in our district increasing the reuse...

The costs of renting - Renting a home

There are lots of costs associated with owning or renting a home. As well as rent, you’ll also need to pay: home contents insurance council tax gas electricity water rates phone and broadband TV licence TV services connection and aerial cost basic...

Schools' recycling service - Greener schools programme

‌As part of our commitment to increase recycling rates in the district, we offer a waste recycling service to schools in Newark and Sherwood. Simply purchase a special school recycling bin and we’ll collect it fortnightly, free of charge. We off...

Christmas tree recycling

The spirit of Christmas is all about giving so once your Christmas tree has finished providing joy in your home, why not give back to the environment by recycling it! Bookings for the 2024/25 Christmas tree recycling service are now closed. Trees wil...

Slurry spreading - Fumes and odours

Slurry or muck spreading can become an issue when the smells associated with the practice give rise to complaints. Farmers dispose of accumulations of farm waste as an organic fertiliser and traditionally spread this on agricultural land during the a...

What to do if there's a fire - Fire safety for tenants

If there is a fire in your home or building: keep calm and act quickly, get everyone out as soon as possible don’t waste time investigating what’s happened or rescuing valuables if there’s smoke, keep low where the air is clearer before you op...

Moving home checklist - Moving home

Bank account providers Your employer Your children's school(s) Gas and electricity provider Water company TV licensing Check your bin collection day Do you need to register at a different medical and dental practice? Register a vehicle to use N...

Winter driving advice - Winter safety

Fog and icy road conditions bring a whole set of additional hazards but a bit of forward planning goes a long way. Set your alarm 15 minutes early so you have time to sit with your car as it warms up and then have a bit more time to make your journey...

Craft studios and workshops - Business units to rent

An imaginative conversion of the Victorian stables of Edwinstowe Hall into 16 individual studios, Sherwood Forest Art and Craft Centre is just a few minutes’ walk from the Major Oak and RSPB Visitor Centre. Each studio includes: track lighting sy...

Cleaner - Cleaner, Safer, Greener

We're making our district even cleaner by focusing on: increasing the reporting of littering, dog-fouling and fly-tipping reducing littering, dog-fouling and fly-tipping increased reporting to build a map of the district to enable targeted cleaning ...

Emergency repairs - How to report a repair

If you need an emergency repair (immediate danger to your safety, or that of your Council property) please call us immediately on 01636 650000 and pressing the option for repairs. If you smell gas please look at the next section for emergency contact...

Street care and cleaning

The Council is responsible for keeping all Council land clear of waste. You can help by reporting any areas where you spot issues with litter or refuse. We’re not responsible for cleaning private land or land owned by other public bodies. But we ca...

Community litter picks

If you, your parish council, school or local community group would like to organize a voluntary litter pick in your area, we can support you. If you’re organising an event, please . We can help by: promoting the pick locally to encourage involveme...

Flood warnings - Flood warnings

There are three levels of flood warnings in England. Flood Alert – Prepare Flooding is possible. Prepare a bag that includes medicines and insurance documents. Visit the flood warning information service. Flood Warning – Act Flooding is expected ...

Recycleopedia - Recycling

We've teamed up with Recycleopedia so that you can find out what day to day household items you can recycle and how. Simply enter the item you want to recycle and your Nottinghamshire postcode and it will tell you if it belongs in your recycling or...

What we do in emergencies - Emergencies

We plan for emergencies as one of the key partners in the Nottingham and Nottinghamshire Local Resilience Forum (LRF). The LRF is led by Nottinghamshire Police, and brings together local agencies to plan and respond to emergencies in a co-ordinated ...

What can go into my glass bin? - Kerbside glass recycling service

You can put glass bottles or jars of any colour in your new bin as long as they are clean and empty.  This includes: Food jars Drink bottles Toiletry jars, which have contained things such as face creams or aftershave Perfume bottles Reed diffuser ...

What can go into my glass bin? - Kerbside glass recycling service

You can put glass bottles or jars of any colour in your new bin as long as they are clean and empty.  This includes: Food jars Drink bottles Toiletry jars, which have contained things such as face creams or aftershave Perfume bottles Reed diffuser ...

Paying council invoices - Making payments to the Council

The sundry income section is responsible for collecting a wide range of income on behalf of the council, including charges for: building control fees commercial waste Careline payments rents car parking permits radio link (shop watch alarm system) ...

National Fraud Initiative - Counter fraud

The National Fraud Initiative is an exercise run by the Cabinet Office, matching electronic data between the public and private sector to detect fraud. Data matching involves comparing computer records, usually containing personal information, held b...

Skin piercing and tattoos

You’ll need a licence from us to carry out the following skin piercing or tattoo activities: tattooing cosmetic piercing ear piercing acupuncture electrolysis semi-permanent make up microblading Unlike annual licences that need to be renewed each...

Appointing an emergency proxy - 1 May 2025 County Council Elections

If you have become unable to vote in person since the deadline to apply to appoint a proxy at 5pm on Wednesday 23 April 2025 because of either illness (PDF File, 259kb), due to employment (PDF File, 184kb), or based on photo ID (PDF File, 92kb), you...

Water pollution

Water pollution can seriously damage the viability of ecosystems.  The UK has standards that: protect water resources in terms of public health and nutrition allow a greater number of species to prosper in rivers and other waters The Environment A...

Office suites - Business units to rent

Church Farm Business Centre Set around a gated courtyard in the heart of Edwinstowe village, Church Farm Business Centre hosts eight modern, self-contained office suites. The suites all have capacity for several IT workstations and access to broadba...

Supplementary Planning Documents - Supplementary Planning Documents and guidance

Supplementary Planning Documents (SPDs) provide further detail on policies within the District’s Development Plan.‌ The following SPDs and Guidance are available on our website to view: Conversion of Traditional Rural Buildings SPD (PDF File, 46...

Solar Energy SPD

Have Your Say... The Council have prepared a Draft Solar Energy SPD for public consultation. The Draft Solar Energy SPD provides guidance on the application and interpretation of local and national policy on major stand-alone ground mounted solar ph...

Resident Panel

What does being a panel member involve?  As a Resident Panel member, you’ll be asked to complete approximately three surveys a year, focusing on key local issues such as: community safety environmental issues local policing health waste and recyc...

What actions are we taking now? - Climate change emergency

Across the Council, there are several actions already underway to help combat the climate emergency. These include: reporting on our carbon footprint annually: Climate Emergency Update 2024 (PDF File, 315kb) minimising the use of peat in all our ...

What rules apply in a smoke control area? - Smoke control areas

Only approved solid fuels or exempted appliances (eg. wood burning stoves) can be used in buildings in a smoke control area. Authorised fuels include inherently smokeless fuels such as gas, electricity and anthracite together with specified brands of...

Silver bin contamination - What happens to my recycling?

Contamination is when the wrong items are put into your recycling bin. There are two types of contamination: when something which cannot be recycled is placed in your silver bin when items such as a pizza box with traces of food on it contaminates o...

LitterLotto®

LitterLotto® is an exciting new initiative which will help everyone to recycle right, keep neighbourhoods clean, and reward residents for binning waste. The LitterLotto® mobile app, new to Newark and Sherwood, has two key features for use at home o...

Grant for Local Opportunities and Wellbeing

We have given our Community Chest fund a fresh new look and feel relaunching the scheme as the Grant for Local Opportunities and Wellbeing (GLOW). GLOW provides community groups with the opportunity to apply for funding of up to £1,000 to support lo...

What does the internal audit process involve? - Internal audit and inspections

The service provides all appropriate internal audit functions in accordance with the CIPFA Code of Practice for Internal Audit in Local Government in the United Kingdom 2006. The core service provided is to appraise and report on the adequacy of sys...

Who we are? - Customer Services Privacy Notice

Customer Services assist customers with their enquiries relating to many council services and wherever possible resolve these at the first point of contact. There are several ways that customers can contact the Councils: contact centre - all calls t...

What services can I pay for online? - Making payments to the Council

You can pay for the following things online: Regular payments Council tax Business rates Housing rent Invoice payments (includes, parking permits, trade waste) Benefit overpayments One-off or annual payments Change to your address e.g. adding a...

What services can I pay for online? - Payment

You can pay for the following things online: Regular payments Council tax Business rates Housing rent Invoice payments (includes, parking permits, trade waste) Benefit overpayments One-off or annual payments Change to your address e.g. adding a...

The law we use to process your personal information - Public Protection Privacy Notice

We need to process your data in order to ensure that the services we are providing meet our statutory and legal obligations, are fit for purpose, efficient and effective. Under the UK General Data Protection Regulation (UK GDPR) and the Data Protecti...

Compost - Reuse

Composting at home is a great way to reduce the volume of waste going to landfill. It’s great for garden wildlife too. Everything from torn up cardboard to fruit and vegetable peelings, and grass cuttings to the contents of your vacuum cleaner can ...

Green Grants - Energy advice

Green Grants is a Government funded scheme which focuses on delivering FREE practical home energy improvements to raise the energy efficiency of poorly insulated homes occupied by low-income households within Nottinghamshire and Derbyshire. The home ...

What you should do during a flood

If your life is in danger during flooding you should dial 999. Here are some other things that you can do to stay safe: ensure family and pets are safe and away from flood water act on your personal flood plan [PDF] gather essentials and move valua...

Your rights as a Data Subject - Privacy Notice

You have the following rights in relation to your personal data processed by us: Right to be informed The Council will always provide you with sufficient information to ensure that you are happy about how and why we're handling your personal data, an...

Weeding - Grounds maintenance service

Our teams will be tending to weeds in the shrubbery areas six times per year. We will be treating weeds in hard standing areas twice per year.   Japanese Knotweed Japanese Knotweed is the most common of four invasive knotweed plant species in the UK...

Car parks in Newark - Car park locations

Castle House car park 2 - NG24 1BY Car parking spaces: 21 Disabled parking spaces: 5 Charging hours: 8am to 6pm, seven days a week 1 x Ultra-charging point for electric cars No height restriction but vehicles must be able to park within a parking ba...

Our responsibilities to you - Your new home

we will keep the structure and exterior of your home in repair and keep essential installations for the supply of water, gas, electricity, sanitation and heating in repair and proper order we will comply with the UK GDPR and Data Protection Act 2018...

How to renew your bin or sign up as a new customer? - Garden recycling service

You can order or renew your brown garden recycling bin using our online form or alternatively, using our resident portal 'MyNS' where you can track the status of the request.  Upon receipt of payment you’ll be sent a sticker to place on your bin...

Postal and Proxy voting - 1 May 2025 County Council Elections

Postal voting If you would like to vote by post, the deadline to apply for this election was 5pm on Monday 14 April 2025. You can still apply to vote by post online or complete a paper application form which is available from the Electoral Commissio...

Garden bonfires

Bonfires may be fun, but they are not usually the most environmentally friendly way of getting rid of rubbish. Bonfires cause air pollution. Burning garden waste produces smoke, especially if it is damp and smouldering rather than dry and blazing. Th...