Humanitarian Assistance Response Team

A new email address and phone number have been launched to help any isolated Nottinghamshire residents get the support they need during the Coronavirus pandemic

Nottinghamshire Community Support and Volunteering Hub

The Nottinghamshire Coronavirus Community Hub is a sign post service designed to offer advice and support to communities over the coming weeks and is a lifeline for vulnerable people, families and residents who can’t leave their homes or who are self-isolating at home.

The Hub signposts people to offer help with essential services such as:

  • Food supplies and delivery
  • Collecting and delivering medicines
  • Personal and social support – dog walking, collecting newspapers
  • Advice on physical, mental and emotional health
  • Transport needs

To register yourself for support please email

Alternatively, please call 0300 500 8080.

The county council has a team of 120 people who can help residents with the supply of food, necessities and other vital assistance.

Please ensure that you have enough food and medication to last the weekend and if not, please contact the Hub using the above methods in advance.

Help and support for residents

If you need support during this time, from getting food supplies or prescriptions to advice and help if you’re feeling lonely, use our helpful database to find the information relevant to you and your area. 

New HART teamLogo for the Humanitarian Assistance Response Team

Staff from the district council have formed a new team - the Humanitarian Assistance Response Team (HART), which will work with colleagues from Nottinghamshire County Council, to lead on efforts locally and to coordinate the work that is required to help vulnerable residents.

All Newark and Sherwood residents should ensure that they liaise directly with Nottinghamshire County Council and with the local District Council HART team at this unprecedented time.

The HART’s immediate focus will be those who live in Newark and Sherwood that have been identified by the NHS as among the 1.5 million who have been told to self-isolate for a recommended period of 12 weeks, as well as older people and those with income challenges.

The Government is liaising with supermarkets to ensure that basic food packages can be supplied to all those eligible.  This new email address and phone number is set up to allow vulnerable residents and community groups to access their local community hub.

In addition to helping isolated residents, the District Council is also mapping the community groups that are already in place and will then help plug the gaps where there is a need.

Register your volunteer group to help

If you are a community group, faith group, charity, parish or town council that are planning to support people who are self-isolating please make contact either via email preferably to including 'Volunteering' in the subject line, or by calling 0300 500 8080. You need to provide the following information:

  • Your name / organisation
  • Contact details - postal, telephone and email address
  • Have you been DBS checked?
  • Area of Nottinghamshire in which you are able to provide support
  • What support you can offer.

Further information

  • 01636 650000

    Mon to Fri 9am to 5pm

    Customer feedback

  • Get in touch:

    Castle House
    Great North Road
    NG24 1BY

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