Access and facilities for disabled people
The council works to ensure that, as far as possible, access to and within its buildings is satisfactory for all people, especially those with disabilities.
Certain provisions must be made where building works are carried out and we will be able to assist you with advice on such matters. In addition, we can provide goodwill advice in respect of access improvements which may be undertaken on a voluntary basis, and which may be of benefit to all members of the community.
From October 2004 the Disability Discrimination Act (DDA) placed a legal duty on all those who provide services to the public to make reasonable adjustments to the physical environment of their premises (retailers, cafes, leisure centres, cinemas, health services and banks etc.) This is to ensure that disabled people can access their goods, services and facilities. They need timely, accurate and authoritative advice and information to help them meet these duties.
If you are looking at submitting a planning application or undertaking building work, our publication 'The Disability Discrimination Act – What you need to know (PDF File, 280kb) sets out advice ensuring your services are reasonably accessible to disabled people.