Tenancy services

From maintaining playgrounds to advice and support on independent living, as a tenant we provide you with more than just access to a home.

Communal and open spaces

We want to make your surroundings the best they can be. To achieve this for our tenants we take care of communal and open spaces by:

  • cutting the grass
  • maintaining open plan spaces and playgrounds
  • undertaking communal window cleaning
  • pruning trees and shrubs
  • litter picking
  • removing any fly tipped items

Play park maintenance

The Council manages several play parks, all of which are inspected weekly by our grounds maintenance contractor.

A specialist inspection company also carry out an annual inspection each summer. Any issues are passed to our appointed play park repairs contractor.

You can identify whether a play park is maintained by the council by signage placed near the play equipment. Need to report a problem? Contact us. If the play park is not maintained by the council we can still provide assistance in reporting issues to the play park owners.

Getting involved

If you’re a tenant or a leaseholder and you want to be more involved in your community, or in shaping our services, please visit our get involved page.

Contents insurance

We’ve negotiated a special contents insurance scheme for our tenants, costing from just 81p per week. 

It’s important to have contents insurance in place because without it your personal belongings are not protected against fire, theft, vandalism or water damage. 

Please contact Royal and Sun Alliance to set up your contents insurance or download and complete the household contents insurance form 2023 (PDF File, 641kb) and return to the address on the front.

A copy of the Royal and Sun Alliance Insurance Product Information Document (PDF File, 74kb) is available to view. 

Royal and Sun Alliance:
03456 718 172
RSA, URIS Group, Quay Point, Lakeside Boulevard, Doncaster, DN4 5PL.

Safer communities

Antisocial behaviour is behaviour that causes nuisance, harm or distress. It can range from verbal and physical abuse to disruptive activities including graffiti, drug dealing, drinking and excessive noise.

Contact us to report antisocial behaviour, hate crime or domestic abuse.  

We work in partnership with tenants, leaseholders and the police to keep our communities safe. Find out more about anti social behaviour and how we deal with it.

In an emergency you should contact Nottinghamshire Police on 999, or your local police station's non-emergency number on 101. Find out more about the different ways to contact the police on their website.


Careline is an independent living service that allows you to raise an alarm from anywhere in your home. We provide 24 hour monitoring, 365 days a year from our local call centre.

Parking and garages

We manage garages, parking spaces and plots across Newark and Sherwood. If you wish to rent a garage, parking space or parking plot, please contact us. We currently have a waiting list in some areas.


Two allotments in the district are run by our housing team in Blidworth and Epperstone. You can find out more information on the Allotments page including information about how to find out about other allotment sites in the district.