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Garden recycling service

2023/24 Garden Recycling Service

Please be aware that sign up to the 2023/24 Garden Recycling Service is closed and we will not be taking on any new subscriptions for the 2023/24 service.

This does not affect any residents who have already subscribed to the service, and collections will be continuing for those already signed up. Please also be aware that collections will now be carried out monthly from December 2023 to February 2024.

Subscription for the 2024/25 service, which will run between 1 April 2024 and 31 March 2025, will be able open again in February 2024 for both new and existing customers.

Garden Waste Recycling Service

Did you know the Council provides a garden recycling service across the district?

For just £35 a year you get:

  • A brown bin
  • An all year-round collection service, every two weeks between March and November, and monthly from December to February
  • Facility to dispose of your Christmas tree (cut up) in your garden waste bin in January

The service runs from 1 April to 31 March. There are no concessions or pro-rata for joining the service part-way through the year. Extra bins are available at a further £35 each.

You can order or renew your brown garden recycling bin using our online form or alternatively, using our resident portal 'MyNS' where you can track the status of the request. 

Upon receipt of payment you’ll be sent a sticker to place on your bin. Please ensure this is clearly placed on your bin as only bins with stickers will be collected.

You can check to confirm your garden waste collection days for 2023/24 on our website.

What can you put in your brown bin?

  • grass cuttings
  • hedge trimmings
  • leaves
  • small branches and twigs (up to 10cm in diameter)
  • plants and weeds
  • cut flowers

Assisted collections

Do you struggle to put your bin out for collection? We may be able to help. Complete our assisted collection request online form for an assessment.

Missed, lost and damaged bins

If your bin has been missed please complete our missed household bin online form as soon as possible. Please note that missed bins cannot be reported before 3pm on the day of emptying.

If you need a replacement bin please complete our missing or lost bin online form.

If your bin is damaged, you can report this using our damaged resident bin online form so we can arrange a replacement.

Alternatively, you can complete all of the above on our resident portal 'MyNS' which will also let you track the status of the request or report.

We may make a discretionary charge for missing or damaged bins.