Economic Growth Conference Agenda
Achieving Successful Customer Service and Business Sustainability in Newark and Sherwood
Thursday 12 October 2023, 9:15am to 3.15pm. The Pumping House, Ollerton.
9:15: Arrivals
9:50am: Conference start, Lisa Davies from Get the Edge and EGC 2023 MC.
9:50am: Welcome - Councillor Matthew Spoors, Portfolio Holder for Sustainable Economic Development at Newark and Sherwood District Council.
10:00am: Discover the gap in your customer service you never knew existed - Geoff Ramm, Author and Creater of Celebrity Service.
10:45am: All things ESG, and the positive effects on business and sustainability - Will Syme-Nicholson, Partner and CFO at Vision Zero Consult.
11:15am: Environmental and Sustainability support for Newark and Sherwood - Briony Ashton and Sarah Husselbee, Newark and Sherwood District Council
11.30am: Coffee break
11:45am: Two 45-minute seminars, with a networking alternative:
- Hire, Train, Retain: Recruitment and Retention in your Business - Simon Gabbitas, Managing Director at Future Prospects Group
- How to effectively communicate via your social media chanels - Ashley Hallam and Dan Gibson, Nettl of Newark and Grantham
12:30pm: Lunch and networking
1:30pm: Customer Care at Barcode Warhouse's Innovation Centre - Salim Hadjoudj, Sales Strategy, Technology and Innovation Director at Barcode Warehouse
2:00pm: Newark and Sherwood Accelerator - Diane Beresford, East Midlands Chamber
2:30pm: Wrap up session and closing remarks - Lisa Davies
3:00pm: Networking
3:30pm: Close