Festive season opening times of our offices and changes to bin collections

Posted on: Friday, December 12, 2025

Check out our adjusted schedule during the Christmas and New Year period.

As the holiday season approaches, we want to ensure that you are well informed about the opening hours of our offices and changes to bin collections.

Castle House and Ollerton Advice Office will be closed on the Bank Holidays (25th December, 26th December and 1st January).

Castle House, Newark

  • Christmas Day: Closed
  • Boxing Day: Closed
  • Monday 29 December: 09:00 - 17:00
  • Tuesday 30 December: 09:00 - 17:00
  • Wednesday 31 December: 09:00 - 17:00
  • New Year's Day: Closed
  • Friday 2 January: 09:00 - 17:00

Ollerton Advice Office

  • Christmas Day: Closed
  • Boxing Day: Closed
  • Monday 29 December: 09:00 - 12:00pm and 13:30pm - 16.30pm
  • Tuesday 30 December: 09:00 - 12:00pm and 13:30pm - 16.30pm
  • Wednesday 31 December: 09:00 - 12:00pm and 13:30pm - 16.30pm
  • New Year's Day: Closed
  • Friday 2 January: 09:00 - 12:00pm and 13:30pm - 16.30pm

For any urgent inquiries such as emergency repairs to your council property, please call 01636 650 000. There are options for emergencies the same as on evenings and weekends.

Christmas changes to Bin Collections

Our fantastic waste collection teams are getting a well deserved break on Christmas Day, Boxing Day and New Year's Day so we've rescheduled a few collections over the festive period. If your collection is not listed, it will be taking place as normal.

If your bin is scheduled to be collection on... We will collect it on...
Monday 22 December Saturday 20 December
Tuesday 23 December Monday 22 December
Wednesday 24 December Tuesday 23 December
Thursday 25 December - Christmas Day Wednesday 24 December
Friday 26 December - Boxing Day Saturday 27 December
Thursday 1 January - New Year's Day Friday 2 January
Friday 2 January Saturday 3 January