Gas Safety
Gas Safety in your Home
Gas is a safe and efficient way to provide heating, hot water, and cooking in your home. However, poorly maintained or serviced gas appliances can cause:
- Gas leaks
- Fires or explosions
- Carbon monoxide poisoning
You can find out more about carbon monoxide safety here.
What to do in a gas emergency or if there is immediate danger
- Turn off the gas supply at the emergency control valve (located next to your gas meter)
- Extinguish any naked flames
- Open windows and doors for ventilation
- Do not use electrical switches or appliances
- Do not smoke
Call the National Gas Emergency Service immediately on 0800 111 999
Annual Gas Safety Check
Newark and Sherwood District Council as your landlord carry out an annual gas safety check on all appliances we own in your home. This is a legal requirement, so please allow access when requested.
- All checks are completed by Gas Safe Registered engineers.
- Please ensure you have at least £2 credit on any prepayment meters.
- We will also inspect gas pipework and meters during the visit.
You can view or rearrange your appointment through MyHome
Looking After your Appliances
For appliances within your home that you own:
- Have them serviced regularly by a Gas Safe Registered engineer.
- Never cover appliances or block air vents, grills, air bricks, or flues. These provide essential airflow to prevent carbon monoxide poisoning.
- Learn more about carbon monoxide safety.
Warning Signs Your Appliance May Be Unsafe
- The flame on your hob should be crisp blue; yellow or orange flames indicate a problem.
- There is soot, black marks, or staining around appliances.
- If your pilot light goes out frequently.
- Increased condensation on windows.
Also see our advice on damp, mould, and condensation.
Risks of Not Servicing Appliances
Failure to maintain appliances can lead to:
- Gas leaks and explosions, which can cause serious injury or death.
- Carbon monoxide poisoning is known as the “silent killer" and can harm you, your family, and pets.
Learn more about carbon monoxide safety.
Getting the Most from your Heating System
A well-maintained heating system is important for gas safety, to avoid carbon monoxide leaks, and reduce condensation and damp.
- Service your boiler annually for safety and efficiency.
- Use your programmer and thermostat correctly:
- Setting the thermostat to maximum does not heat your home faster.
- Lowering the thermostat by 1–2°C can save money on your energy bills.
- Use Thermostatic Radiator Valves (TRVs) for zone control.
- Shop around for the best energy tariff
- Visit GOV.UK for energy-saving tips.