Council insurance claims

If you want to make an insurance claim against the Council and need further information, please contact us by emailing insurance@newark-sherwooddc.gov.uk or calling us on 01636 655324 and we will send you a claim pack. Please treat our staff with co...

Authorising Officers - RIPA Policy

5. Will have been appointed at appropriate senior levels and trained to enable them to fulfil their duties. Wherever possible they will not have been involved directly in the investigation for which they are considering an authorisation. A list of Au...

XL Bully dog ownership - Your tenancy agreement

In response to the UK government adding the XL Bully Dog to the Dangerous Dogs Act 1991 we have introduced a new policy setting out how we will manage the keeping of the dog breed in the District Council's housing.  Newark and Sherwood District Cou...

How to prepare for a flood - Am I at risk of flooding?

It is impossible to remove all danger of flooding but you can take reasonable measures to reduce the damage caused to your property and minimise the effect it will have on you and your family, these include: making a flood plan - the Environme...

Losing your home

Finding yourself with nowhere to live or the risk of being made homeless is both frightening and stressful. Our housing options officers are here to help you avoid some of the worry of this difficult situation and find a way forward. It is not alway...

Create a hedgehog highway - Gardening for wildlife

Hedgehogs are probably the UK’s most-loved garden visitor. Before a hedgehog goes into hibernation in late Autumn they need lots of food in order to store fat. You can help by providing a shallow dish of food and water for hogs in your garden. You ...

Overview of 2023/24 complaints - Housing service performance

We received 226 complaints during 2023/24 – 208 stage 1 and 18 progressed to stage 2.  This was a 37% increase on the previous year.  The most common themes were ‘time taken to complete repairs’, ‘staff conduct’ and ‘contractor’.  94...

Success stories - Apprenticeships

Sharney Cobb After completing a Level 2 Hairdressing qualification, Sharney successfully applied for a Level 3 apprenticeship at Truly Beauty, our salon at Gladstone House. Despite the restrictions in place as a result of the pandemic she was still a...

Community centres

Most of our towns and villages have a community centre or village hall. Some of these are managed through a community association or village hall management committee. Your town or parish council will be able to provide you with contact details. In a...

Report benefit fraud

Benefit fraud is a serious matter and is a drain on public funds. We are keen to ensure that benefits are correctly paid to those who have a true entitlement to them, but a firm stance is taken against those who abuse the system.  Typical examples o...

District and County councillors - Norwell Parish Council

Find your district councillor (Muskham) Find your county councillor on the Nottinghamshire County council website....

District and County Councillors - Edingley Parish Council

Find your district councillor (Southwell) Find your county councillor on the Nottinghamshire County council website....

Smokefree Nottinghamshire

Nottingham City Council, Nottinghamshire County Council and its partners have a long term vision to inspire a smokefree generation. A wide range of partners across the city and county are working together to create smokefree zones at events, especial...

Useful websites - Allotments

The National Allotment Society Allotment vegetable growing Nottingham Organic Gardeners RHS - Allotments getting started ...

Council borrowing and investments

If the Council has money in reserves, why isn’t borrowing being paid off? Most of the Council’s borrowing was taken out as long-term loans and a premium would be charged by the lender if a loan was repaid early. This would reduce the money availa...

Appealing against your Council Tax band - Council Tax bands and charges

If you think you’re in the wrong band you can appeal by contacting the valuation office agency. You can appeal against the Council Tax band that your property has been placed in if: you believe that the banding should be changed because of an incr...

Southwell country market - Markets

A country market takes place in Southwell every Saturday from 9am to 11am in the WI hall. The indoor market sells local seasonal fruit, vegetables and plants, honey and homemade jams and chutney, cakes and bakes and crafts. Refreshments are available...

Roads and travel during bad weather - Weather warnings

Nottinghamshire County Council is the local highways authority. You can report a flooded road or drainage problem online. If you think lives are endangered then call 999. Find out about current road closures and disruptions locally on the Nottingha...

Sports groups - Clubs and Groups

You’ll find a wide range of sporting opportunities in our leisure centres - visit the Active4today website for more information. Local clubs and groups also cater to a wide range of ages and abilities, providing both recreational and competitive o...

Community involvement - Neighbourhood studies

Although the Council is leading the process, the neighbourhood studies are very much community documents. There is a responsibility for all stakeholders (including the residents themselves) to recognise their role in meeting the required options and ...

Paying council invoices - Making payments to the Council

The sundry income section is responsible for collecting a wide range of income on behalf of the council, including charges for: building control fees commercial waste Careline payments rents car parking permits radio link (shop watch alarm system) ...

Biodiversity and landscape

We’re proud of our natural environment and want to take care of it. That’s why we’ve brought together a range of strategies, planning policies and programmes to protect, maintain and enhance our biodiversity and landscapes. We expect developmen...

Winter cycling advice - Winter safety

If you’re cycling in winter, invest in some good quality winter clothing, as getting cold and wet doesn’t make for a good riding experience, plus it could also affect your riding ability. Ensuring you have the right clothing for winter cycling wi...

CIL enforcement - Community Infrastructure Levy (CIL)

For details on how we enforce payment of CIL, visit the webpage....

Staff reservist policy - Armed forces covenant

We recognise the vital role of Britain's reserve forces and valuable contribution that reservists make to our defence, communities and the civilian workplace. Use the map to search reservist and cadet units within the district. We support membership...

What developments are liable for CIL? - Community Infrastructure Levy (CIL)

CIL may be payable on any development which creates additional floor space of more than 100m2.  The 100m2 limit does not apply to new houses or flats and a charge can be levied on a single house or flat of any size, unless it is built by a self-buil...

Drains and sewers - Drainage

A drain is a pipe or pipes which drain one building only. It is the responsibility of the owner of that building up to the point at which it leaves the boundary of the property. From that point onwards to its connection with the public sewer it is no...

Facilities - Newark Lorry Park

Enjoy our range of services including 24/7 toilet and shower facilities and hot and cold food in the on-site Ranch Cafe. The cafe is open on weekdays at the times shown below: DayOpening Times Monday 8am to 10pm* Tuesday 8am to 10pm* ...

Raffles, totes and lotteries

The promotion of lotteries (this covers raffles and totes) is governed by the Gambling Act 2005. Your society must fill out and return a raffles, totes and lotteries registration form (PDF File, 318kb) if you wish to hold certain lotteries in Newark...

Made Neighbourhood Plans

The following neighbourhood plans have now been completed and approved. These plans now form part of the development plan for the district and will be used in the determination of planning applications....

Providing a lifeline - Careline

Careline can be used to raise an alarm call from anywhere in your home. Simply press your Careline pendant, or the large red button on the main unit to call for assistance. The Careline is monitored by our locally based, trained and professional staf...

Applying for an apprenticeship - Apprenticeships

Vacancies for apprenticeship opportunities with us can come up at any time throughout the year. All our apprenticeship vacancies are advertised on the Jobs Go Public website and on GOV.UK's find an apprenticeship service....

Gambling licences

If you wish to allow gambling activities to take place in your premises, you must apply for a licence. The council is responsible for: licensing premises for gambling activities issuing provisional statements for premises considering notices given f...

Dealing with drainage problems - Drainage

If you’re experiencing a drainage problem at your Council home please for assistance. If you’re a housing association tenant, contact your social landlord and if you are a private-sector tenant, contact your landlord or letting agent. If you own...

Become a local promoter - Live and local Nottinghamshire

Keen to see more events coming to your community? You should think about becoming a live and local promoter. Live and Local can give you lots of advice on the role including: organising your team licensing and insurance access to venues selecting an...

Estate walkabouts - Tenant engagement

Estate walkabouts are a great way for you to help us keep our communities clean, tidy and problem free. You will meet other tenants, staff members and agencies involved in maintaining acceptable standards in our communities.  We aim to resolve any i...

Paying your parking fine - Car parking enforcement

The easiest way to pay your Penalty Charge Notice (PCN) is online. You can also pay by telephone by credit or debit card. The 24-hour automated payment line is 0345 5201357. Choose option one. Make sure you have your vehicle details and PCN number re...

Palace Theatre Newark - Room hire

The Palace Theatre Newark (NG24 1JY) is located in the centre of Newark, is easily accessible by public transport and is just a short walk from Newark Northgate train station. The theatre has a number of spaces, including the auditorium that seats 6...

Small Business Showcase

This year a brand-new events programme titled ‘Spotlight on Newark’ aims to highlight the best of the town across the seasons. The programme will shine a light on what the town has to offer from food to heritage and much more. The first in the Sp...

Support for children and young people

A huge range of our services are provided for children, young people and families – from leisure activities to volunteering opportunities, healthy lifestyle advice to educational activities, work experience placements, safety advice and more. More...

Safeguarding children and adults

It is the responsibility of every employee of Newark and Sherwood District Council to assist in the safeguarding and promotion of the welfare of children, young people and vulnerable adults. Our safeguarding policy for children and adults ensures s...

Partly occupied property - Rate reliefs

A ratepayer is liable for the full non-domestic rate whether a property is wholly occupied or partly occupied.  Where a property is partly occupied for a short time, we have discretion to award relief in respect of the unoccupied part.  To apply f...

Late TENs - Temporary events notice

A late Temporary Event Notice allows the premise user to apply for a TEN up to between nine and five clear working days before the event (not including the day the application is received and the day of the event). If you do not hold a personal lic...

Pay a parking fine - Making payments to the Council

Parking fines/Fixed Penalty Notices can be paid online via the Nottinghamshire County Council website...

No Mow May - Grounds maintenance service

We are once again joining the No Mow May initiative and letting the grass grow! During the month of May our Street Scene Team will be cutting back on the mowing of certain areas of various Council-owned green spaces and country parks. In doing so...

Opportunities - Newark Castle Gatehouse Project

Newark Castle Gatehouse Project is currently seeking a freelance Project Researcher to find historical sources and images to support the Castle’s interpretation plan and fill in the team’s knowledge gaps. The Project Researcher will be the histor...

Request CCTV footage - CCTV

You can request images of you which have been recorded by the council's CCTV camera system. However any requests must comply with the General Data Protection Regulation 2018.   Make a request by downloading, completing and returning our CCTV fo...

District and County councillors - Bathley Parish Council

Find your district councillor Find your county councillor on the Nottinghamshire County council website...

Moving in or out - Ways to pay business rates

‌If you’ve taken on new business premises, moved or are vacating your premises you need to let us know. Fill-in our business rates moving and vacating form (PDF File, 286kb) and email it to us on business.rates@newark-sherwooddc.gov.uk or call ...

Safe spaces - Domestic abuse

Safe Spaces aren't just for contacting a domestic abuse helpline. If want to leave an abusive relationship, and need somewhere private to get things sorted, Safe Spaces are open for you. Find a safe space in a bank or pharmacy near you. Victims of...