Bulky waste

Upgraded your sofa? Need to dispose of that broken fridge? Had a garden tidy?

Many large items of household waste and electrical items are accepted at our recycling centres or, for a small fee, we can collect items from your home using our bulky waste collection service.

The electrical items we collect are sent for recycling where they’re broken down. These products all contain valuable components that can be reused and/or recycled so please keep them out of the general waste bin.

Book a bulky waste collection

Book an electrical goods collection

Book an upholstered items collection

You can also book a collection using our resident portal ‘My NS’ and track the status of the request.

We collect electrical and white goods in a different vehicle from bulky waste. If you have a mix of items, you’ll need to make separate bookings.

We collect upholstered/domestic seating items separately to bulky waste. If you have a mix of items, you’ll need to make separate bookings so please ensure that upholstered/domestic seating items are presented separately from other bulky items and there is a clear gap between them.

If you have more than 6 items for collection please call 01636 650000 to arrange a quote.

Recycling furniture and appliances

Reuse is always better if possible, so before you book a collection please consider selling, or gifting your item. There are a number of charities and organisations who might be interested in your second-hand furniture and electrical appliances, if they‘re in good, working condition.

These include:

• the British Heart Foundation accepts donations of furniture - call 0844 499 4152 for more information
• Betel UK will collect donations of furniture and white goods for sale in their charity shops
• Freecycle is an online swap shop - it gives furniture a second lease of life, as well as helping you to find free items
• the furniture project in Ollerton is always in need of quality usable items.

Bulky waste

The charge for collection is £14 for the first item and £7.50 for subsequent items. For example:

• three-piece suite = 3 items
• bed and a mattress = 2 items
• four extra bags of refuse = 1 item
• washing machine = 1 item
• microwave = 1 item
• one full 240 litre bin = 1 item

Items we cannot collect:

• commercial fridges and freezers
• vehicle parts, soil, construction material such as bricks, rubble, tiles bathroom/kitchen fittings
• hazardous waste - please consult a specialist contractor
• large metal items, such as radiators/boilers/garage doors
• pianos and organs
• large glass items such as shower screens or glass dining tables (items with small pieces of glass will be accepted if they are covered with cardboard)

Book a bulky waste collection.

Electrical waste

The charge for collection of electrical/white goods is £14 for the first item and £7.50 for subsequent items.

Electric waste collections are usually on Thursdays and need to be put out by 6am. If your item is not collected on Thursday it will be collected on Friday so please leave it out.

If we need to enter your property to collect, please contact us to arrange this.

What we can collect:

• computer tower
• cooker/oven
• dishwasher
• electric garden strimmer
• electric lawnmower
• freezer (must be empty)
• fridge (must be empty)
• fridge/freezer
• games console
• hob
• laptop computer/tablet
• microwave
• television/computer monitor
• tumble dryer
• vacuum cleaner
• video/DVD/ Blu-Ray Player
• washing machine

Please ensure all fridges and freezers are empty prior to collection. We cannot accept commercial fridges and freezers.

Book an electrical goods collection

Terms and Conditions

• The cost to dispose of items is £14 for the first item then £7.50 per additional item.
• We can collect up to six items at a time and will only take the items listed.
• All items must be from domestic properties only.
• No refunds will be given if we visit your property and the item(s) are not out or ready for collection. To re-arrange the collection a new payment would need to be made.
• A minimum of 24 hours' notice is required for all cancellations - refunds will not be given after this time. Please call customer services if you need to cancel a collection and have your reference number ready.

Once you have completed your request, we'll confirm your selected collection day via email or text. We'll also confirm when the items have been collected.