My Tenancy Officer
When you need some help with your home, you can always contact customer services on 01636 650 000. But sometimes you may just need a friendly face that can guide you through your tenancy issues. That's where our team of Tenancy Officers can step up to help.
Each officer looks after a particular area. They get to know the issues that affect local residents and can guide tenants through the Council procedures and processes which can often feel overwhelming and complicated if you've never had to deal with us before.
We've listed our officers in the table below, with the area they cover and a phone number to contact them. You can also call customer services and leave a message.
| Tenancy Officer | Area | Telephone number |
|---|---|---|
| Sara | Hawtonville VP | 01636 655 265 |
| Emma | Hawtonville EP | 01636 655 630 |
| Grace | Hawtonville GWC | 01636 655 259 |
| Kathryn | Hawtonville KB | 01636 655 775 |
| Katie (Monday, Tuesday and Wednesday) | Farndon, Lowdham, Gunthorpe | 01636 655 615 |
| David | Farnsfield, Norwell, Eakring, Caunton, Bilsthorpe | 0796 956 3647 |
| Mary | Edingley, Southwell. Kirklington, Bleasby, Oxton, Thurgaton, Hallam, Winkburn, Rolleston, Upton, Fiskerton, Epperstone, Kelham | 01636 655 539 |
| Julie | Collingham, Holme, Besthorpe, Tithe Barn Court, Lovers Lane | 01636 655 519 |
| Vicki | Broadleaves, Vale View, Armstrong Gardens | 01623 869 387 |
| Vanessa (Thursday and Friday) | Gladstone House | 01636 605 084 |
| Gina (Wednesday, Thursday and Friday) | Howes Court, Winthorpe, Harby, East Stoke, Elston, Kilvington, North and South Muskham, Kelham, Barnbygate, Barnby in the Willows, Coddington | 01636 655 541 |
| Gill | Newark Town Centre | 01636 655 511 |
| Lisa (Monday, Tuesday, Thursday and Friday) | Balderton | 01636 655 704 |
| Mia | Clipstone, Edwinstowe | 01636 655 837 |
| Sarah | Retford Road / Boughton estate, Main Road, Holles Close | 01636 655 490 |
| Amanda | Fosse Estate | 01636 655 461 |
| Marie | Rainworth, Blidworth | 01636 655 961 |
| Jade | Ollerton, Newark Road | 01636 658 384 |
| Teresa | Hawthorne Drive, Hawthorne Close, Hazel Road, Kneesall, Laxton, Carlton-on-Trent, Sutton-on-Trent, Kirton, Weston, Walesby, Wellow, Greenwood Crescent, Hallam Road, Ferndale Close, Maid Marian Way, Bracken Avenue | 01636 655 840 |
Area breakdown
To check which area covers your address take a look at the table below.
| Area | Streets covered |
|---|---|
| Hawtonville VP |
Devon Road, Clayton Close, Cranmer Road, Eton Ave, Gopher Road, Gorse Road, Jersey Street, Landgale Close, Montgomery Road, Pierson Street, Prebbles Close, Quibell Road, St Marys Gardens, Waterloo Close, Winston Court |
| Hawtonville EP |
Grange Road, Ash Road, Bailey Road, Barker Way, Bellmond Close, Cherry Holt, Lilac Close, Lindsay Ave, Sycamore Close, Willis Road |
| Hawtonville GWC |
Addison Ave, Beech Ave, Belvoir Crescent, Boundary Road, Bowbridge Road, Bromley Ave, Byron Close, Carlton Close, Carlton Road, Carswell Close, Cavendish Ave, Chantry Close, Chatsworth Road, Cleveland Square, Clumber Ave, Elm Ave, Rutland Ave, Staunton Road, Thoresby Ave, Trinity Road |
| Hawtonville KB |
Churchill Drive, Clarke Avenue, Elizabeth Road, Fairfax Ave, Forster Avenue, Friars Crescent, Green Way, Maple Grove, Meldrum Crescent, Meldrum View, Mercia Road, Orston Avenue, Phillip Road, Stoke Avenue, Sutton Avenue, Thorpe Close |
| Newark Town Centre |
Alliance Street, Bottom Row, Baldertongate, Chatham Court, Cliff Nook Lane, Cross Street, King Street, Knights Court, Lombard Street, Lawrence Street, Massey Street, Millgate, Navigation Yard, Newstead Avenue, Queens Court, Side Row, Victoria Gardens, Vineway, Welbeck Ave, Wright Street, Wilford Close, Wright Street, Northgate |
| Fosse Estate |
Yorke Drive, Fenton Close, Lincoln Road, Rosewood Close, Strawberry Hall Lane, Hatchetts Lane, Meering Ave, Stephen Road, Fleming Drive, Winthorpe Road, Wolsey Road, Alexander Avenue, Cedar Ave, Chestnut Ave, Beaumont Walk |
| Balderton |
Alvey Road, Brandon Close, Coronation Street, Dorewood House, Gaitskill Way, Gamage Close, Grove View Road, Knotts Court, Manthorpe House, Manthorpe Way, Masefield Crescent, Nightingale Close, Tenzing Walk, Warwick Road, West View, Wolfit Avenue, Bakewell Close, Bakewell Court, Bakewell House, Belvoir Place, Belvoir Road, Buttercup Close, Coging Close, Coleman Avenue, Gibson Crescent, Hawton Lane, Lansbury Road, London Road, Lowfield Lane, Moulton Crescent, Mount Road, Sheppard's Court, Smithson Close, South View, Stafford Avenue, Vessey Close, Wilfred Avenue |