Public information on Coronavirus

Coronavirus (COVID-19) is a new illness that can affect your lungs and airways. It’s caused by a virus called coronavirus.

Coronavirus - what is it?

Coronavirus - guidance for households with possible Coronavirus infection

Coronavirus - guidance for employees, employers and businesses

Coronavirus - support for businesses

Coronavirus - travel advice

Coronavirus - guidance on social distancing and protecting older people and vulnerable adults

Coronavirus - business support helpline

Coronavirus-related scams

Coronavirus scams 

Unscrupulous criminals are exploiting fears about COVID-19 to prey on members of the public, particularly older and vulnerable people who are isolated from family and friends. National Trading Standards is warning people to remain vigilant following a rise in coronavirus-related scams that seek to benefit from the public’s concern and uncertainty over COVID-19.

Members of the public should ignore scam products such as supplements and anti-virus kits that falsely claim to cure or prevent COVID-19. In some cases individuals may be pressurised on their own doorsteps to buy anti-virus kits or persuaded into purchasing products that are advertised on their social media feeds. In addition, some call centres that previously targeted UK consumers with dubious health products are now offering supplements that supposedly prevent COVID-19.

Communities are also being urged to look out for signs of neighbours being targeted by doorstep criminals. While there are genuine groups of volunteers providing help during self-isolation, there have been reports of criminals preying on residents – often older people or people living with long-term health conditions – by cold-calling at their homes and offering to go to the shops for them. The criminals often claim to represent charities to help them appear legitimate before taking the victim’s money. There are genuine charities providing support, so consumers should be vigilant and ask for ID from anyone claiming to represent a charity.

For further information please visit the Friends Against Scams website.

Financial support for residents

A number of schemes are available to support residents with the financial challenges they are facing as a result of Covid-19. 

Financial support for businesses

A number of schemes are available to support businesses with the financial challenges they are facing as a result of Covid-19. 

Humanitarian Assistance Response Team

The Humanitarian Assistance Response Team is the new council service to support isolated people and coordinate relief efforts during the coronavirus crisis.

Support for the vulnerable

We are working hard to support vulnerable residents and those impacted by the Coronavirus. 

Impact on Council services

A number of Council services and facilities are affected as a result of Coronavirus (Covid-19)

FAQs for Council tenants

If you are a council tenant, you may have questions in relation to rent, repairs and tenancy officer visits.

Food safety and hygiene

Advice for those businesses that are looking to make provision for takeaways and deliveries where they have not done so before.

Licensing and closure of premises

Regulations to enforce closure of premises.

COVID-19: Supermarket and Food delivery service vacancies

Vehicle MOT

From 30 March 2020, MOT due dates for cars, motorcycles and light vans will be extended by 6 months. This is being done to help prevent the spread of Coronavirus (Covid-19).

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