Our Community Plan 2019 to 2023 is underpinned by feedback from those we serve and work alongside.
Between October and December 2018, we carried out a major consultation exercise via the Resident Survey, receiving 11,224 responses in addition to feedback from parish councils, local businesses and other partners.
We received an overwhelming 11,224 responses to the recent Resident Survey. This equates to an 11.3% response rate meaning approximately 1 in every 10 residents over the age of 16 completed a survey. We would like to thank you for your feedback. Without your input, we would not be able to shape our services and direct our resources to the areas that need them.
The survey shows that the majority of residents are happy with where they live with 79% of survey respondents being satisfied or very satisfied with their local area.
However, the areas highlighted by residents as requiring attention were:
- The condition of roads and pavements such as potholes, dropped kerbs, poor road and pavement repairs, and lack of repairs
- Tackling anti-social behaviour and reducing crime to improve feelings of safety. The survey shows that more residents feel unsafe in their local area that 10 years ago with 29 out of 100 residents feeling unsafe in their local area after dark
- Reducing traffic and congestion and improving parking
- Keeping the streets and public areas clean and tidy, and tackling cleanliness issues such as dog fouling, fly tipping and littering
- Improving the cultural and arts offer for local residents
- Improving provision of health services such as doctors and dentists
- Improving care and support for vulnerable groups especially the elderly
- Revitalisation of the District’s town centres and developing sensitively to the area with appropriate supporting infrastructure ensuring development and investment is balanced across the district
- Investment in leisure and sports activities for local residents across the District.
The results of the survey were, alongside consultation with stakeholders and parish and town councils, used to shape our corporate objectives for 2019 to 2023.
These objectives ensure that we can focus on value for money, and can direct resources to the areas and services that require attention.
The results of the consultation were considered at Policy and Finance Committee on 21 February 2019.