The rateable value of a business property is not decided by us. It is set by the Valuation Office Agency, which is part of the Inland Revenue. If you wish to find out a rateable value or dispute your rateable value you should contact their offices directly at:

Non-domestic Rates East
Valuation Office Agency
Rosebery Court
Central Avenue
St Andrews Business Park

Valuation Office Agency

Telephone 03000 501501

Check, Challenge, Appeal

How to notify the Valuation Office of disruptions that have impacted on trade.

We cannot do this on your behalf. Rate payers must contact the Valuation Office directly and will be expected to continue to pay their existing rates bill in the meantime.

  • 01636 650000

    Mon to Fri 9am to 5pm

    Customer feedback

  • Get in touch:

    Castle House
    Great North Road
    NG24 1BY

Access Extranet