Privacy Notice

This privacy notice is published in accordance with the EU General Data Protection Regulations (GDPR) which formally comes into effect on the 25th May 2018.  This notice provides general information on the way in which the personal information you provide is managed and processed by Newark and Sherwood District Council (the ‘data controller’).  Depending on which Council services you use, you may be asked to review more detailed privacy notices specific to that service.

 

The Data Controller and Contact Details

 Newark and Sherwood District Council is the Data Controller for the personal data you provide to the Council.  The contact details for you to exercise any of your data protection rights or to raise any concerns you may have regarding your personal data are:

Information Governance Officer,
Newark and Sherwood District Council
Castle House
Great North Road
Newark
Notts
NG24 1BY

 Email: freedom@nsdc.info

 Tel: 01636 655216

 

Information we collect about you

 We may collect and process the following data about you:

  • Information provided voluntarily by you. For example, when you register for information, apply for a particular service or make a comment or complaint
  • Information that you provide when you communicate with us by any means such as email, letter or telephone call
  • Information collected using cookies on your computer about how you browse our website

 

Use of Your Personal Data

 The information you have provided to the Council will be used by the Council in adherence with its statutory obligations, including enforcement action if required.

 The Council is legally able to process your personal data:

  • when you have freely and explicitly provided your consent to this processing or
  • when the Council has a  statutory duty to collect and process this information to provide the required service or undertake a statutory function.
  • When your personal data forms part of a contract between you and the Council

 The consequence of you not providing personal information to the Council is that the Council will be unable to process your enquiry, assessment or application.

 

Sharing of Personal Data

 The personal information you provide will not be shared for any other purpose unless required by law, to prevent or detect crime or to protect public funds.

 Additionally the Council must make public certain details in the form of a public register where it has a statutory obligation to do so.  For example, registers of private hire drivers.

 The categories of organisations we may share your personal information with are:

  • Statutory and other public bodies.

 

Protecting Your Personal Data

 Your unpublished personal data will be kept secure by the Council and will be kept within the European Economic Union (EEU). Where the Council uses a third party to store your personal data and it is stored outside of the UK/EEU, the Council will ensure that appropriate safeguards are in place to keep your personal data secure.

 

Keeping Your Personal Data

 The Council will keep your personal data in accordance with the Council’s retention schedule, unless you explicitly request it to be removed. This right to have your data removed is not an absolute right, for example, we will need to retain your data if this information forms part of a statutory or legal obligation, public registry or an existing contract.  

 Further details of our retention periods can be viewed in our RPSI Information Asset Register.

http://www.newark-sherwooddc.gov.uk/yourcouncil/makingarequestforinformation/re-useofpublicsectorinformationregulations/

 

 What are cookies?

 Our website puts small files (known as ‘cookies’) onto your computer to collect information about how you browse the Council’s site.  Cookies are used to:

  • measure how you use the website so it can be updated and improved based on your needs
  • recognise the browser you use
  • track new and returning users

You can disable cookies but this may have an impact on your experience when using the Council’s website.

Find out more about the cookies we use on this website

Find out more about how to manage cookies from your browser

Advice on cookies from the Information Commissioner's Office

 

Your responsibilities

  • Only provide personal information pertinent to its intended use or for the purpose of processing a claim, application or notification for statutory requirements (electoral roll, council tax assessment, rent registry).
  • Tell us as soon as possible if any of the personal information you have provided has changed, e.g. your address or other contact details.

 

Your Rights

 There are a number of rights that you may exercise depending on the legal basis for processing your personal data.  In most cases, these rights are not absolute and there may be compelling or overriding legal reasons why the Council cannot meet these rights in full.  This will be explained to you in more detail should you contact the Council for any of the reasons detailed below:

 

  • request a copy of the personal information the Council holds about you;
  • to have any inaccuracies corrected;
  • to have your personal data erased;
  • to place a restriction on the Council’s processing of your data;
  • to object to processing; and
  • to request your data to be ported (data portability).

 Where the processing of your personal data is based on your consent, in most circumstances you have the right to withdraw that consent at any time and the Council will act on your instructions.

 If you have any concerns about how we process your personal data or wish to discuss how to exercise your rights, you should contact the Information Governance Officer using the contact details above.  You also have the right to make a complaint to the Council by contacting the Customer Services team on 01636 650000.

 Alternatively, you may wish to complain directly to the Information Commissioners Office.  You can do this by writing to them at:

 Information Commissioners’ Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

Telephone: 0303 123 1113.

 Or you can report a concern at the following link:

 

https://ico.org.uk/concerns/

 

Contact us

Information Governance
Newark and Sherwood District Council
Castle House
Great North Road
Newark
Notts
NG24 1BY

01636 655216

freedom@nsdc.info

Other websites

  • 01636 650000

    Mon to Fri 9am to 5pm

    Customer Feedback

  • Get in touch:

    Castle House
    Great North Road
    Newark
    Notts
    NG24 1BY

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