Charges for collection
The charge for collection of bulky waste is £12 for the first item and £6 for subsequent items.
- A 3 piece suite = 3 items
- A bed and a mattress = 2 items
- 4 extra bags of refuse = 1 items
- 1 full 240 litre bin = 1 item
We will quote individually for larger jobs such as more than 6 items, large fitted cupboards/wardrobes and fence panels. Please call customer services for a quote.
Items we cannot collect:
- Vehicle parts, soil, construction material such as bricks, rubble, tiles bathroom/kitchen fittings etc
- We cannot handle any hazardous waste please consult a specialist contractor
- Large metal items, such as radiators / boilers / garage doors
- Pianos and organs as they are too big and difficult to dispose of. If you have a piano or organ, look for a charity or organisation that might want to take it off your hands
Please note that bulky waste is not collected on the same day as your normal bins.
- Please have your item(s) out ready for collection by 6am to ensure it gets collected.
- No refunds will be given if we visit your property and the item(s) are not out ready for collection. To re-arrange the collection a new payment would need to be made.
- A minimum of 24 hours' notice is required for all cancellations - refunds will not be given after this time.
- Please call customer services if you need to cancel a collection and have your reference number ready.
Most household waste can be taken to local Household Waste Recycling Centres.
There is also a number of charities and organisations which may be interested in your second hand furniture and appliances if they are in good condition. These include:
- The Furniture Project will collect unwanted furniture and will pass it on to someone in need. Call 01623 836410 for more details
- The British Heart Foundation accepts donations of furniture. Call 0844 499 4152 for more information
- Betel UK will collect donations of furniture and white goods for sale in their charity shops
- Freecycle is an online swap shop. It gives furniture a second lease of life, as well as helping you to find free items