Open Access Benefits

Secure access to your benefits information including details of entitlements and awards with an additional option to receive electronic notifications.

To register please email with the subject as Open Access.  You must provide your full name and the address where you are registered for housing benefits.  

What are the benefits of e-benefits notifications?     

  • You receive your benefit notification as soon as it's available
  • You will always know where your notification is
  • It saves paper, so it's better for the environment
  • It saves printing, sorting and postage costs which is ultimately passed on to Newark & Sherwood’s residents
  • You still have the option to download and print the notification if you want to
  • It's free to use
  • Your future benefit notifications will be sent in electronic form to open access and you will be sent an email that will advise you that there is a notification on open access for you to view

Online Payments

Our online payments service is provided by Civicapay on behalf of the council. The service is available 24 hours a day, 365 days a year.

To make a payment now you can go straight to our secure payments page.

Contact Us

For customer comments:

01636 650000

Housing Benefits
Newark and Sherwood District Council
Kelham Hall
NG23 5QX

Online Forms


  • 01636 650000

    Mon to Thurs 8.30am to 5.15pm
    Friday 8.30am to 4.45pm

    Customer Feedback

  • Get in touch:

    Newark and Sherwood District Council
    Kelham Hall
    NG23 5QX

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